Accessibility statement.
Our commitment to a site that works for every patient, and how to reach us if something doesn’t.
Our commitment
Rock Run Physical Therapy wants everyone, including people with disabilities, to be able to find a clinic, learn about care, and request an appointment on this website. We treat digital accessibility as an ongoing part of how we build and maintain this site, not a one-time project.
Conformance standard
We’re working to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard most widely used to measure digital accessibility, and the benchmark referenced in federal accessibility rules for health care providers.
Measures we’ve taken
This site was built and audited with accessibility in mind, including:
- A skip-to-content link, clear landmark regions, and a single, logical heading structure on every page.
- Keyboard access to every interactive element: navigation menus, the booking form, the benefits check form, the FAQ accordions, and the body map, with visible focus indicators throughout.
- Descriptive alt text on meaningful images, and decorative images marked so screen readers skip them.
- Form fields with real, associated labels, and errors that are announced to assistive technology, not shown by color alone.
- Motion that respects your device’s reduced-motion setting, and content that stays readable if a script fails to load.
- Regular review with automated testing tools and manual keyboard and screen reader checks.
Known limitations
We’re not aware of any part of this site that falls short of WCAG 2.1 AA, but a few things are worth naming honestly:
- Patient intake PDFs. The two downloadable forms on our patient forms page are readable but are not yet tagged for screen readers and can’t be filled in digitally. If you use assistive technology and need help completing them, call any of our clinics, or arrive 10–15 minutes early and complete the forms at the clinic.
- Third-party tools. The Google Maps embeds on our location pages and the Google review widget on our reviews page are built by other companies. We choose and configure them carefully, but we don’t control their underlying code.
Ongoing review
Accessibility isn’t a box we check once. Every time we add a page or change a feature, we test it with a keyboard, with automated tools, and at different zoom levels before it goes live, and we revisit the whole site on a regular basis.
Let us know
If you run into anything on this website that’s hard to use with assistive technology, or you have suggestions on how we can improve, please tell us. We want to know, and we’ll fix it.
- Layton: (385) 515-4810
- Roy: (801) 985-2700
- Syracuse: (801) 896-9200
Date of last review
This statement was last reviewed on October 23, 2026.